How to Choose a House Cleaning Company
If you can’t stand living in a messy home but don’t have time to do the upkeep yourself, you can hire a professional. And there are solid advantages to it. Not only won’t you have to do the cleaning yourself, but you’ll be able to focus on other things that are more important to you, such as the kids, your job or social commitments.
Then again, not all cleaning services are the same, and you need to spend a bit of time looking for a good one. Here are the most important issues to consider:
This is something you need to be very clear from the beginning. Most cleaners offer all the basics, such as vacuuming, dusting, bathroom cleaning, and so on. If you need anything outside of this list – for example, handling jewelry, moving heavy furniture, etc. – you’ll have to ask them first. You don’t want to think you’ve got something covered for a certain amount, only find out it’s not.
Charges (Including Any Extras)
Cleaning companies these days usually charge hourly, but some may charge a fixed rate. In any case, you have to give them a walk-through of your home before committing. This will be good for both sides in terms of how long the job will take and what the likely costs will be. Just make sure that you walk them through the usual scenario of your home so they can give you an accurate estimate. Again, this works for you and the company – no surprises!
First off, will they bring their own cleaning supplies or do you have to buy them yourself? If they use their own products, are these safe enough not to causes damages to your stuff or allergies to any member of the household? These things should be discussed from the beginning to avoid complications later on.
If you’re hiring a cleaning company instead of an individual, ask them what employee-screening processes they have in place. You’re practically welcoming strangers into your home, so you want them to be as safe as possible, not just in terms of avoiding theft but any security threats that your family may be exposed to by having these workers around.
Customer References and Reviews
The best way to learn about a particular cleaning service is to talk to some of its past or current clients. Ask for references from the cleaner you’re considering, and if they seem unwilling to give any, move on to your next prospect. You can also read online reviews but stick to reputable, third-party websites like Yelp and Angie’s List for objective and accurate information.
Finally, just before you hire a cleaning service, tell them you plan to call their insurer to ask for a copy of their insurance certificate. If they act threatened or if they have any issues about this, take that as a red flag and bring your business elsewhere.